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Legal Information
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Copyright Statement
The materials on this website are the subject of copyright. Copyright entitles the owner to the exclusive right to copy and reproduce the materials. Copying and reproducing the materials may infringe the copyright.
Requests for the author’s authorisation to use the materials contained on this website should be directed to Webmaster 2 Haran St Mascot NSW AUSTRALIA 2020.
This website may contain material in which third parties are the owners of the copyright. Copying such material may infringe the rights of others and therefore Karlisle’s Pty Ltd recommends that you obtain the approval from the copyright owner before copying or performing any other infringing acts.
Site Content Disclaimer
Karlisles Pty Ltd has taken all reasonable steps to ensure the accuracy of the information on this web site. However we can give no warranty regarding the accuracy or completeness of the content of this web site. Hence we accept no liability for any losses or damages (whether direct, indirect, special, consequential or otherwise) arising out of errors or omissions contained in this web site.
Karlisles Pty Ltd reserve the right to update, add, amend, remove, replace or change any part of the web site content, including but not limited to functionality and navigation at any time without prior notice.
Karlisles Pty Ltd shall not be liable for distortion of data arising from any technical fault including transmission errors, technical defects, interruptions, third party intervention or viruses.

Exclusion of Liability
Karlisles Pty Ltd cannot guarantee that this web site shall be available on an uninterrupted basis and we will not be liable for any losses, costs or damages resulting from this web site not being accessible or for delays in access.
Access to and use of this web site is at the user's own risk and we cannot warrant that the use of this web site or any material downloaded from it will not cause damage to any property, including but not limited to loss of data, computer viruses, Trojan horses and others. In addition, we accept no liability in respect of losses or damages arising out of changes made to the content of this web site by unauthorised third parties.

Third Party Links
This web site contains links to other web sites which are hosted and maintained by third parties. KarlislesPty Ltd makes no representation as to the accuracy, completeness or relevance of the information contained on such Third Party Sites. You follow links to such sites at your own risk, and we will not be liable for any loss or damage rising from your reliance upon or use of Third Party Sites.

Although our preferred local suppliers have privacy policies in accordance with the New Privacy Laws, you accept that some third parties can be located overseas and may not have in place equivalent privacy policies. When you click on links to other Web sites, we encourage you to read their privacy policies. Their standards may differ from ours.

Privacy Statement
Karlisle’s Pty Limited is committed to the new Australian privacy legislation in the way it collects, uses, secures and discloses personal information.

The Commonwealth Privacy Act 1988 requires companies to comply with the National Privacy Principles (NPPs). This document describes Karlisle’s Pty Ltd Privacy Policy.

The information we collect
We lawfully collect personal information that is necessary for our business to function. The information we collect and hold will depend upon the products and services you request from us and may include:

  • Information you provide us when you purchase goods or services. This information will include your name, address and contact details.
  • Information derived from communications between us and you.

We also collect information about you when you download trials from our website www.karlisles.com.au

The use of the facilities and services available through our website will determine the amount and type of information we collect. The only personal information we collect when you use our website is what you tell us about yourself, for example, by completing an online form when you request product information, fill in Karlisle’s Repair Form or when you send us email we will record your mail address.

How we use your information
We use the information we collect for the purpose disclosed at the time of collection or otherwise as set out in this Privacy Statement. We will not use your personal information for any other purpose without first seeking your consent, unless authorised or required by law. Generally we will only use and disclose your personal information:

• To establish and maintain your relationship as a customer of Karlisle’s Pty Ltd.
• To provide the products and services you have requested from Karlisle’s Pty Ltd.
• To administer and manage those products and services.
• To answer your inquiry.
• For direct marketing by email, specials on products or services you have shown interest in.

If we contact you in this way without obtaining your prior consent, we will provide you with the opportunity to decline any further marketing communications. If you at any time receive any communication from Karlisle’s Pty Ltd which you would not like to receive, please contact us and we will remove your name from our mailing list.

Access to your personal information
In most cases, you can gain access to the personal information that Karlisle’s Pty Ltd holds about you, subject to some exceptions allowed by law.
If you would like to check or amend your contact details, please contact us. We will deal with all requests for access to personal information as quickly as possible.

Security
Karlisle’s Pty Ltd will take reasonable steps to keep secure any personal information which we hold and to keep this information accurate and up to date. Personal information is stored in a secure server or secure files.

The Internet is not always a secure method of transmitting information. Accordingly, Karlisle’s Pty Ltd cannot accept responsibility for the security of information you send to, or receive from us over the Internet or for any unauthorized access or use of that information.

Changes to this Privacy Policy
It may be necessary for us to review and revise our Privacy Policy from time to time. An amended version will be posted on our website at www.karlisles.com.au.  We suggest that you visit our website regularly to keep up to date with any changes.

Contact Us
If you would like any further information, or have any queries, problems or complaints in relation to this Privacy Policy or our information handling practices in general, please contact us on info@karlisles.com.au

Karlisle’s Pty Ltd Returns Policy
You may return the item within 7 days of delivery only if

  • The product is faulty.
  • The product is not the item that you stated in your order.

For either of the above reasons, please follow the Returns Procedure Instructions as set out below and the item will be exchanged.

Returns Procedure Instruction

  • The product must be in original condition and with original undamaged packaging.
  • Contact Karlisle’s for a return authorisation number.
  • The original receipt is enclosed with the item together with the completed Return Form.
  • The return form is filled in correctly and legible.
  • Karlisle’s will happily exchange the item (when possible) but is unable to offer refunds.
  • Package the item and include all necessary paperwork, clearly write Karlisle’s Pty Ltd address on the front and your address on the back.

Return Authorisation Number
Only items returned with a valid Return Authorisation number will be accepted.

Please Note.
No Return or Refund for wrong choice.

Return Form
This form together with Karlisle’s receipt MUST accompany the item being returned.
Download the Form HERE

Contact
If you have any questions you can send an email to info@karlisles.com.au or phone to speak with one of our helpful staff members on 1300 308 435.

 

 

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